Address collection is experiencing increased processing times 11 March 2025

The student residential address and other information collection (address collection) is experiencing increased processing times on SchoolsHUB.

Please allow up to 24 hours for SchoolsHUB to process your upload before contacting the address collection helpdesk.

If your submission has not been processed after 24 hours, please call 1800 677 027 (select option 2, then option 2 again) or email seshelpdesk@education.gov.au.