Important changes coming to SchoolsHUB sign in 21 November 2024

From 28 November 2024, you will need to sign into SchoolsHUB with multi-factor authentication (MFA) – you cannot opt out of MFA after this date.

MFA is the most secure way you can sign into your SchoolsHUB account because it adds an extra layer of protection. You may already be using MFA for other online accounts when you receive an authentication code by text message or email after entering your password to sign in. SchoolsHUB MFA is similar.

All Australian Government agencies are moving towards using MFA to protect web portals that store sensitive data (e.g. personal, health or identity-related data). This means it will be mandatory to use MFA when signing into Australian Government web portals like SchoolsHUB. 

If you’re not signing into SchoolsHUB with MFA, we strongly encourage you to set it up now. This will immediately make your account more secure and ensure you’re prepared when MFA becomes mandatory.

We’re here to help

For help with setting up MFA:

• visit the SchoolsHUB user management page
• submit an enquiry on SchoolsHUB
• call 1800 677 027 (select option 1).