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Using SchoolsHUB User Management

No. To ease the transition from SEP to SchoolsHUB, if you are a SEP user who has used your SEP account since February 2017, your account has been moved into SchoolsHUB. You can access SchoolsHUB using your SEP details. To sign into SchoolsHUB as a recent SEP user, please read the SchoolsHUB access for a School Entry Point user guide.

If you have not used SEP with since February 2017 or you are a completely new user, you will need to register.  To register for a SchoolsHUB new user account, please read the SchoolsHUB registration and access for a New user guide..

For registration help, please call the SchoolsHUB helpdesk on 1800 677 027 or email

There are multiple reporting roles available within SchoolsHUB. Each role has a different level of access based on the functions that role is responsible for. Roles available depend on which type of organisation you link to your account. Roles and their access levels include:


Authority RepresentativeYou will have full access to all system features for the approved authority. You can modify data, manage user access and legally declare collections.
Access ManagerYou will have access to approve and update SchoolsHUB user requests within an organisation.
Data ReporterYou will have access only to prepare (but not submit) data.
Finance OfficerYou will have access to all payment information for the approved authority.  You will also have access to a school-level recurrent funding estimator.

Independent Accountant

You are a Qualified Accountant and provide legal independent accounting services.
Applications OfficerYou are authorised to apply for Commonwealth government education programs (Local Schools Community Fund).
Note: Your profile must be linked to a school organisation to access this role.

Note: The role options displayed will vary depending on the organisation type you select.

Who reviews your access request depends on what level of access you are requesting.

The new SchoolsHUB website removes the need for all access requested to be reviewed by department and provides organisations with the ability to manage a majority of their own user access (excluding government school users). An organisations' Approved Authority Representative or Access Manager can now manage access requests.

To find out more about applying for access, please read Managing your SchoolsHUB user access and profile.

To find out more about managing requests for user access, please read Managing SchoolsHUB user requests (for Approved Authorities).

If you forget your SchoolsHUB password, you can recover it from the SchoolsHUB sign in screen.

  • Step 1: Open the SchoolsHUB homepage, click Sign in.
  • Step 2: Below the password field, click Forgot your password?
  • Step 3: Enter your email address you used to create your SchoolsHUB account, we will email a code that you will need to enter into the next screen, click Next.
  • Step 4: Enter the six digit code we sent to your email address, click Next.
  • Step 5: Create a new password. Password requirements will be listed on this screen for your reference, click Next.
  • Step 6: Return to the SchoolsHUB homepage, click Sign in and enter your email address and new password.

For password recovery assistance, please call the SchoolsHUB helpdesk on 1800 677 027 or email