Using SchoolsHUB User Management
No. To ease the transition from SEP to SchoolsHUB, if you are a SEP user who has used your SEP account since February 2017, your account has been moved into SchoolsHUB. You can access SchoolsHUB using your SEP details. To sign into SchoolsHUB as a recent SEP user, please read the SchoolsHUB access for a School Entry Point user guide.
If you have not used SEP with since February 2017 or you are a completely new user, you will need to register. To register for a SchoolsHUB new user account, please read the SchoolsHUB registration and access for a New user guide..
For registration help, please call the SchoolsHUB helpdesk on 1800 677 027 or email email@example.com.
There are multiple reporting roles available within SchoolsHUB. Each role has a different level of access based on the functions that role is responsible for. Roles available depend on which type of organisation you link to your account. Roles and their access levels include:
Note: The role options displayed will vary depending on the organisation type you select.
Who reviews your access request depends on what level of access you are requesting.
The new SchoolsHUB website removes the need for all access requested to be reviewed by department and provides organisations with the ability to manage a majority of their own user access (excluding government school users). An organisations' Approved Authority Representative or Access Manager can now manage access requests.
To find out more about applying for access, please read Managing your SchoolsHUB user access and profile.
To find out more about managing requests for user access, please read Managing SchoolsHUB user requests (for Approved Authorities).
If you forget your SchoolsHUB password, you can recover it from the SchoolsHUB sign in screen.
For password recovery assistance, please call the SchoolsHUB helpdesk on 1800 677 027 or email firstname.lastname@example.org.
1800 677 027